Cookie Policy
How we use cookies to provide a seamless, secure, and personalized soft toy shopping journey.
Last Updated: September 2026 • Compliant with UK GDPR & PECR Regulations
What are Cookies?
Cookies are small text files placed automatically onto your computer, smartphone, or tablet when you browse websites. They act like a memory aid for MengSNS—they allow our online boutique to recognize your device, remember the soft toys you added to your basket, verify your secure checkout login, and retain your preferred currency settings so you don't have to start over every time you visit.
Cookies can be session cookies (which vanish immediately when you close your web browser) or persistent cookies (which stay safely stored on your device until they expire or you choose to clear them). We also respect your right to privacy: we never use cookies to store plain-text payment passwords or unencrypted banking details.
Manage Your Instant Consent Settings
You have complete control over non-essential cookies. You can update your analytical and personalization preferences at any time during your visit.
Strictly Necessary Cookies (Essential)
These cookies are fundamental to the operation of MengSNS. Without them, you cannot log into your Teddy Perks rewards portal, securely checkout via PCI-DSS encrypted payment flows, or keep plushies in your shopping cart while navigating between product pages. Under UK and EU PECR laws, these essential cookies do not require prior consent because the store cannot function properly without them.
| Cookie Name | Provider | Purpose & Description | Duration |
|---|---|---|---|
| mengsns_session | MengSNS (First-party) | Preserves your encrypted session token across page reloads, ensuring cart synchronization and active browser continuity. | Session (Closes with browser) |
| cart_items_cache | MengSNS (First-party) | Retains chosen plush toys, selected embroidery customizations, and quantities inside your shopping basket if you navigate away. | 14 Days |
| csrf_protection_token | MengSNS (First-party) | Cryptographic anti-forgery token preventing malicious cross-site request forgery attacks on checkout, contact, and review forms. | Session |
| perks_auth_token | MengSNS Teddy Perks | Authenticates your Teddy Perks VIP account, keeps you securely logged in to redeem point discounts and view order histories. | 30 Days |
| cookie_consent_status | MengSNS (First-party) | Stores your cookie consent banner choices (Essential, Analytical, Marketing) so the consent prompt does not re-appear on every click. | 12 Months |
Performance & Analytics Cookies
Performance cookies collect aggregated, anonymous diagnostic metrics about how visitors interact with MengSNS. They inform our design engineers which plush collection pages load sluggishly, which plushies are popular, and ensure verified customer feedback badges from Judge.me render without broken scripts. All IP addresses are anonymized prior to storage.
| Cookie Name | Provider | Purpose & Description | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics 4 | Distinguishes unique anonymous sessions and calculates aggregate visitor numbers, page load timings, and checkout drop-off rates. | 2 Years |
| _gid | Google Analytics 4 | Calculates 24-hour anonymous user count patterns and website traffic spikes during seasonal plush toy launches (Easter, Christmas). | 24 Hours |
| judgeme_verified | Judge.me Product Reviews | Validates authentic buyer verification badges and loads high-resolution photo reviews of plush toys submitted by real customers. | 30 Days |
| rum_speed_telemetry | MengSNS Cloudflare / Edge | Measures Core Web Vitals (Largest Contentful Paint, Cumulative Layout Shift) to maintain instantaneous mobile page responsiveness. | Session |
Marketing & Preferences Cookies
Preference cookies allow MengSNS to adapt to your regional shopping habits—such as remembering whether you prefer prices in GBP (£), EUR (€), or USD ($), keeping track of items saved in your Wishlist heart list, and showing tailored gift recommendations (such as baby-safe plushies or seasonal holiday bears).
| Cookie Name | Provider | Purpose & Description | Duration |
|---|---|---|---|
| pref_currency | MengSNS (First-party) | Remembers your chosen display currency (GBP, EUR, USD, AUD) so pricing conversions remain consistent across product listings. | 12 Months |
| wishlist_saved_items | MengSNS (First-party) | Locally stores favorited stuffed toys and nursery gift ideas so you can revisit them across multiple browsing sessions without an account. | 90 Days |
| gift_rec_history | MengSNS Smart Recommender | Remembers plush toy categories recently browsed (e.g., Kawaii Boba Plushies, Woodland Animals) to highlight relevant birthday gift bundles. | 60 Days |
| _fbp, _pin_unauth | Meta / Pinterest Ads | Enables display of limited-edition plush release announcements on social platforms to users who voluntarily opted-in to marketing communications. | 90 Days |
How to Manage or Disable Cookies in Your Browser
Most popular web browsers automatically accept cookies, but you can configure your browser settings at any moment to refuse new cookies, delete existing stored data, or receive an alert whenever a website attempts to set a cookie. Please be aware that disabling Strictly Necessary cookies will impair website performance, preventing you from adding plushies to your bag or completing checkout.
Google Chrome
- Click Menu (three dots) > Settings
- Select Privacy and Security
- Click Third-party cookies
- Select your preferred blocking level
Apple Safari
- Go to Safari > Settings (or Preferences)
- Click the Privacy tab
- Choose Prevent cross-site tracking
- Manage or clear website data
Mozilla Firefox
- Click Menu (three lines) > Settings
- Select Privacy & Security
- Navigate to Enhanced Tracking Protection
- Set to Standard, Strict, or Custom
Microsoft Edge
- Click Settings and more (...) > Settings
- Select Cookies and site permissions
- Click Manage and delete cookies
- Toggle tracking prevention levels
For additional guidance on adjusting cookie settings or exercising your right to be forgotten under UK GDPR, visit independent consumer privacy resources such as aboutcookies.org or the Information Commissioner's Office (ICO).
Questions regarding our Cookie & Data Policies?
Our dedicated Data Protection Officer and customer care team are here to help. Reach out if you wish to request data audits or inquire about our plush toy store privacy commitments.